Responsible Gaming
We believe gambling should always be an enjoyable form of entertainment — never a source of financial hardship or stress. Here you'll find our full suite of responsible gaming tools and New Zealand support resources.
Deposit Limits
Set daily, weekly, or monthly deposit caps in your account settings. Limits take effect immediately. Increases require 24-hour waiting period.
Session Time Limits
Configure automatic session time limits. Receive alerts when approaching your set duration. Account logs out automatically at the limit.
Loss Limits
Set maximum loss amounts over rolling time periods. Prevents sessions from exceeding your personal budget regardless of outcomes.
Cooling-Off Period
Take a self-imposed break of 24 hours, 7 days, or 30 days. Account access is temporarily suspended during the period.
Self-Exclusion
Close your account for 6 months, 1 year, or permanently. Irreversible for the chosen duration. Processed immediately upon request.
Reality Checks
Configurable pop-ups at set intervals showing session time, net position, and wins/losses. Helps maintain perspective during extended sessions.
Warning Signs of Problem Gambling
- Gambling with money intended for essential expenses
- Chasing losses by continuing to play after significant losses
- Lying to family or friends about gambling activity
- Feeling anxious, irritable, or preoccupied when not gambling
- Gambling to escape stress, anxiety, or personal problems
- Being unable to stop gambling even when wanting to
NZ Support Resources
Problem Gambling Foundation of New Zealand
Free confidential support 24/7. Counselling, helpline, and online resources for people affected by problem gambling.
gamblingcare.org.nz →Gambling Helpline NZ
Call or text 0800 654 655. Available 24 hours a day, 7 days a week. Free confidential helpline.
0800 654 655Department of Internal Affairs (DIA)
NZ government gambling regulation and consumer protection information.
dia.govt.nz →Secure Payment Methods — NZ Players Accepted
