Privacy Policy
Last updated: April 2026
1. Data We Collect
We collect personal information including name, email address, date of birth, residential address, and payment information when you register and use our services. We also collect technical data including IP address, browser type, and device information for security and analytics purposes.
2. How We Use Your Data
Your data is used to manage your account, process transactions, verify your identity for KYC compliance, provide customer support, and improve our services. We may use anonymised data for analytical and product development purposes.
3. Data Security
We implement 256-bit SSL encryption for all data transmissions. Payment data is tokenised and never stored in plaintext. We conduct regular security audits and penetration testing to protect against unauthorised access.
4. Data Sharing
We do not sell your personal information to third parties. We may share data with payment processors, KYC verification providers, and regulatory bodies as required by law. All third-party partners are contractually bound to maintain the same data protection standards.
5. Cookies
We use essential cookies for session management and security. Analytics cookies help us understand how players use our platform. You can control cookie preferences through your browser settings, though some functionality may be reduced.
6. Your Rights
You have the right to access, correct, and delete your personal data. You may request a copy of all data we hold about you. To exercise these rights, contact our support team. We process data access requests within 30 days.
7. Data Retention
We retain your data for as long as your account is active and for 7 years after closure for compliance purposes. Some financial records are retained for longer periods as required by anti-money-laundering regulations.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer through the support section of your account or via our contact email. We respond to all privacy queries within 72 hours.
Secure Payment Methods — NZ Players Accepted
